FAQ

Product

Is the Avelora fan quiet?
Yes. Its next-generation motor emits just a discreet hum, even at high speeds. You can use it at the office, in meetings, or while commuting without bothering anyone.

How long does the battery last?
Its 2400 mAh battery offers several hours of use depending on the speed chosen. It recharges easily via USB (cable included).

Is it safe for long hair?
Absolutely. Its bladeless design eliminates any risk of hair or clothing getting caught.

How do I choose between the colors?
Abyss Blue is deep and understated, Glacier White is bright and minimalist. Both offer exactly the same performance.

Orders & shipping

When is my order shipped?
Orders are prepared within 24 to 48 business hours. You'll then receive a tracking number by email to follow your parcel every step of the way.

What are the delivery times?
Check our Shipping & Returns page for detailed timelines by destination.

Returns & warranty

Can I return my product?
Yes: you have 30 days after receipt to change your mind. Contact us via the Contact page and we'll guide you step by step.

Is payment secure?
Yes, all transactions are encrypted and processed by Shopify's certified payment solutions.