Shipping & Returns
Shipping
Every order is carefully prepared and dispatched within 24 to 48 business hours. As soon as it ships, you'll receive an email with your tracking number to follow your parcel in real time.
Estimated times and rates:
- Mainland France: 12 to 18 business days — free shipping
- United Kingdom: 12 to 20 business days — £7.90
- United States: 12 to 20 business days — $8.90
During periods of high demand, delivery times may be slightly longer — your tracking stays active at every step.
Returns — 30-day money-back guarantee
You have 30 days after receipt to change your mind. The product must be returned in its original condition.
How does it work?
- Contact us via the Contact page with your order number.
- We'll send you instructions within 24 to 48 hours.
- Once we receive the return, your refund is issued to your original payment method.
Shipping costs are non-refundable.
Have a question?
Our team replies within 24 to 48 business hours via the Contact page.